Accessibility Statement

At Grand Maison, we believe that luxury, comfort, and exceptional service should be accessible to everyone. We are dedicated to providing a seamless experience for all our guests, both in our physical properties and on our digital platforms.

Digital Accessibility

We strive to ensure our website follows the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. We continuously monitor and improve our digital interface to provide compatibility with screen readers, keyboard-only navigation, and other assistive technologies.

Physical Accessibility

Our property is designed with inclusivity in mind. Features include:

• Accessible routes from the main entrance to all primary amenities.
• Specially designed ADA-compliant suites with reinforced fixtures.
• Staff trained in providing assistance to guests with diverse accessibility needs.

Feedback & Assistance

We are constantly looking to improve. If you encounter any barriers or have suggestions on how we can better serve you, please do not hesitate to contact us directly:

Concierge Accessibility Desk: access@grandmaison.com
Direct Line: +1 (555) 012-3456